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Shipping

Exchange Rate

Mon

18 Mar 2024

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WU

36.41

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RIA

36.31

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PFG

36.18

*Rates provided above are indicative rates only and are subject to change without prior notice.

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Orient Freight Balikbayan Box

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DRY GOODS SHIPPING

Shipping Australia Wide $11.95 for orders up to 5 Kilos. ( Additional Shipping cost for total weight above 5 kilos, to be advised once order is ready to ship.)

For orders $100 and above, FREE shipping  within Australia for the first 5 kilos of your order. You only need to pay for the weight of your order minus 5 kilos.

If your order weighs over five kilos, we will contact you for the additional shipping cost.

EXPRESS POST FOR DRY GOODS

Express Post for dry goods orders is available at an additional cost, based on order weight. Please contact us directly via email , and we will find out the price for you.

COLD ITEMS SHIPPING

All orders for cold items will only be sent by EXPRESS POST through Australia Post to avoid spoilage due to long delivery.

Cold items will be shipped separately to Dry Goods to keep the cost of Express Post down, as Express Post cost is calculated by weight.

Due to covid affecting delivery times, we can only ship frozen to Queensland and New South Wales.

Shipping will only be despatched Mondays and Tuesdays during normal working weeks to avoid cold goods parcels sitting in Courier warehouses over the weekends.
Express Post is usually overnight or 2 days delivery, with other country areas sometimes 3 days.

* Spoilage due to Missed deliveries will be at Buyer’s Expense.

* Cold products cannot be returned.

* Change of mind/Cancellations will incur a 20% restocking fee.

* If a Product is damaged, incorrect or faulty, you should contact us within 7 days at  to arrange your return or exchange.

* The full cost of Express postage for frozen items is at the customers expense.

The weight of the order on checkout is approximate only. Orders will be weighed after it's packed to get the true weight for Shipping Cost. We will contact you if an additional freight charge is required.

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