Sea freight and Air freight
Balikbayan Box Service
DRY GOODS SHIPPING
Shipping Australia Wide $11.95 for orders up to 5 Kilos. ( Additional Shipping cost for total weight above 5 kilos, to be advised once order is ready to ship.)
For orders $100 and above, FREE shipping within Australia for the first 5 kilos of your order. You only need to pay for the weight of your order minus 5 kilos.
COLD ITEMS SHIPPING
All orders for cold items will only be sent by EXPRESS POST through Australia Post to avoid spoilage due to long delivery.
Cold items will be shipped separately to Dry Goods to keep the cost of Express Post down, as Express Post cost is calculated by weight.
Due to covid affecting delivery times, we can only ship frozen to Queensland and New South Wales.
Shipping will only be despatched Mondays and Tuesdays during normal working weeks to avoid cold goods parcels sitting in Courier warehouses over the weekends.
Express Post is usually overnight or 2 days delivery, with other country areas sometimes 3 days.
* Spoilage due to Missed deliveries will be at Buyer’s Expense.
* Cold products cannot be returned.
* Change of mind/Cancellations will incur a 20% restocking fee.
* The full cost of Express postage for frozen items is at the customers expense.
The weight of the order on checkout is approximate only. Orders will be weighed after it's packed to get the true weight for Shipping Cost. We will contact you if an additional freight charge is required.