Privacy Policy

Pinoy Warehouse may provide aggregate statistics about our sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifiable information.

We may disclose personal information in response to legal process, for example, in response to a court order or a subpoena. We may also disclose such information in response to a law enforcement agency’s request.

Protecting your privacy is our top security concern! At Pinoy Warehouse, we will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and is either stored or destroyed in a secured environment accessed only by authorised persons.

In addition to password identification, we also employ Secure Server Software (SSL) to maintain the privacy of your personal data. SSL encrypts all of your personal information including name, address and credit card number, so that it cannot be read as it travels over the Internet.

No data transmission over the Internet can be guaranteed to be 100% secure. Whilst we strive to protect your information from misuse, loss or unauthorised access, we cannot guarantee the security of information you transmit or receive from our online products. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure security.

You will always have access to the information that you provide to us. You can easily edit or update your personal information by logging in and modifying your details on the My Account screen or by contacting us.

It is also important for you to protect against unauthorised access to your password & Account number. Remember to always close your browser whenever you finish a session especially if you share a computer or use a computer in a public place. Please be careful and responsible whenever you are using the Internet .

For further detailed privacy information, please refer to the Pinoy Warehouse Privacy Policy below or to The Australian Privacy Commissioner's Web Site at www.privacy.gov.au.

If you have any questions or concerns, please contact  Pinoy Warehouse. 07 5563 9329

By using our website, you consent to the collection and use of this information by Pinoy Warehouse.

Pinoy Warehouse respects the privacy concerns of its customers - your privacy is important to us.

Your privacy is protected by the Privacy Act 1993. The Pinoy Warehouse Privacy policy is created to outline the collection, use, disclosure, security and access procedures of Pinoy Warehouse and to assist you in understanding your rights under the Privacy Act.

If you have any questions or concerns, please contact 

This document was last updated on 7 December 2017.

By giving Pinoy Warehouse your personal information you consent to collection, storage and processing of your personal information in the manner set out above.

You will always have access to the information that you provide to us. You can easily edit or update your personal information by simply asking. Full contact details are at the base of this document.

Protecting your privacy is our top security concern! At Pinoy Warehouse we will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and is either stored or destroyed in a secured environment accessed only by authorised personnel.

We may disclose personal information in response to legal process, for example, in response to a court order or a subpoena. We may also disclose such information in response to a law enforcement agency's request.

Generally we use the information we collect about you for three purposes: to facilitate your Account and any orders, to let you know about other products & services and to create a more enjoyable, more personalised experience for you.

In order to provide you with the best service we can, The Gourmet Grocer Balmain will monitor your Account activity and may communicate with you regarding the compliance of your Account rules. We may use your personal information to process any transactions undertaken by you and for internal administration of your Account. Any analysis of this activity is only carried out by authorised Pinoy Warehouse personnel.

As Pinoy Warehouse has a wide range of products, we may categorise your interests from information you provide, in order to offer you the products you prefer.

We only collect personal information by lawful and fair means and this means that we are never unreasonably intrusive when it comes to dealing with our customers.

When you place an order, we request your product choice, any change of contact details (change of address) and your credit card details (again if you choose)*.